Frequently Asked Questions

Compatibility

Is it compatible with MacBook?

Yes. It works with MacBook models that support USB-C display output.

Does it work with Windows laptops?

Yes. It supports Windows laptops with USB-C or HDMI output.

Can I use it with tablets or phones?

Yes, if your device supports USB-C display output.

Can I connect it to a gaming console?

Yes. It works with Switch, PlayStation, and Xbox via HDMI.

Setup & Usage

Do I need to install any drivers?

No. It is fully plug-and-play.

Can it work with one USB-C cable?

Yes, if your device supports USB-C video output.

How do I enable dual-screen mode?

Select “Extend Display” in your system settings.

Can I use it as a second screen?

Yes. It is designed to improve productivity.

Display & Performance

What makes the 3:2 screen better?

It shows more content vertically with less scrolling.

Is 60Hz enough?

Yes. It is optimized for smooth daily work.

Is it suitable for office use?

Yes. Ideal for documents, browsing, and productivity.

Does it support touch?

No. This model does not support touch.

Shipping & Delivery

How long does shipping take?

7–12 business days after processing.

Do you offer free shipping?

Yes. Free shipping on all orders.

Will I receive a tracking number?

Yes. You’ll receive it by email.

Returns & Refunds

What is your return policy?

30-day return policy available.

Who pays return shipping?

Customers may cover return shipping unless defective.

How long does a refund take?

Processed within a few business days.

Warranty

Is there a warranty?

Yes. 1-year warranty included.

What does it cover?

Manufacturing defects under normal use.

Why Shop With Us

✔ Free Shipping

✔ 30-Day Returns

✔ 1-Year Warranty

Need More Help?

Email: support@viusee.com

Response Time: Within 24 hours